During this holiday season, I want to share with you some of the exciting things happening at RJ Lee Group and reflect on a few of our endeavors in 2013. Although it happens “behind the scenes,” our community outreach efforts are always something I’m extremely proud of. Last January, RJ Lee Group staff selected the Wounded Warrior Project to be the focus of our fundraising efforts for the year. Members of our internal volunteer organization, The Group Troop, hosted fundraising events each month and collected over $3,000 for wounded veterans thus far. I am always overwhelmed by the generosity of our staff, not only in how they serve our clients, but also in how they serve our community. In December, we’ll take part in our annual Chinese Auction for the Pittsburgh Make-a-Wish Foundation. Last year we raised over $3,500, and I’m sure this year will be another success.
In addition to the success of our community outreach, our laboratories and staff have achieved some outstanding accomplishments as well. At our headquarters in Monroeville, PA, our Criminal Forensics Department earned ASCLD/LAB-International accreditation in the sub-disciplines of Gunshot Residue (GSR) and distance determination.
We are now one of only two private laboratories in the world who have ASCLD/LAB accredited GSR analysis services and the only private lab accredited in distance determination. With this accreditation, the Criminal Forensic Department meets ISO-17025 requirements. We hope these credentials will help to grow our business in Criminal Forensics and encourage pursuit of other accreditations across the company.
On the west coast, we continue to improve operational efficiencies at the Waste Sampling and Characterization Facility (WSCF) under a subcontract with Mission Support Alliance (MSA) a prime contractor for the DOE at the Hanford Nuclear Waste Site. During our operation of WSCF, on-time sample turnaround has improved from 55% to >95% while sample volume increased by 400%. WSCF has also maintained an excellent safety record reaching 2,000,000 work hours without a lost work day. I look forward to future accomplishments of the WSCF facility and to the growth of our Center for Laboratory Sciences (CLS) in Pasco, WA.
I would also like to recognize our company-wide publication and customer outreach efforts–from outstanding achievements in peer-reviewed literature, to our new company blog, Scientific Insights. In June, Kristin Bunker, Ph.D. and John Mastovich were selected by NIOSH as nominees for the Charles C. Shepard Award for an Outstanding Scientific Paper in Laboratory Science titled “Single-walled carbon nanotube-induced mitotic disruption.” In August, the popular journal Science selected Senior Scientist Long Li’s publication “Non-Crystalline-to-Crystalline Transformations in Pt Nanoparticles” as its Editors’ Choice in Materials Science. Both of these publications are a testament to our investment in nanotechnology research.
Although less formal than peer-reviewed publications, our new Scientific Insights blog is an opportunity for our experts to speak directly to many of the challenges and questions faced by their customers. I’m extremely excited about the blog, and I encourage you to subscribe so that we can keep in touch regarding new research and insights.
With communication in mind, in 2014, RJ Lee Group’s primary focus is on you, the customer. While we strive to improve our services, we need your feedback to ensure our continuous growth. Whether it’s a call from one of our customer services representatives just to check in, a request to fill out our satisfaction survey, or a simple thank-you note, we want to show our appreciation and be even more in touch with your needs and desires.
As CEO, I want to personally thank you for your business, partnership, and in many cases, friendship. Without your loyalty and support we would not be who we are today. From all of us at RJ Lee Group, we wish you a joyous holiday season and a prosperous new year.
P.S. Check out some photographs below of our amazing teams as they get into the holiday spirit.