Sales Operations Manager

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  • 1:32PM Jul 25, 2019
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About the Position:

RJ Lee Group, Inc. is currently seeking a Sales Operations Manager with a dual responsibility to Inside Sales function and administration. The Sales Operations Professional will have a minimum of 3-5 years combined sales and customer support and Salesforce implementation, development, and integration. The role requires but is not limited to, supporting existing clients and serving as a liaison between the Sales, Marketing, IT, Operations and Accounting departments to design, develop and implement tools and enhancements on the platform. Additional responsibilities include:

  • Ongoing development and management of our Salesforce implementation road map
  • Lead in design and implementation of new functionality
  • Management of outside Salesforce consultants
  • Implement strategies that keep our growing system clean and efficient
  • Lead in onboarding and training new users
  • Development of advanced reports encompassing operational, financial, sales, marketing, and project performance across the business. Support the inside sales team and their customer service, quote generation, lead and opportunity tracking, and associated inside sales activities.



  • BS in Business, Accounting, or Scientific discipline
  • 3-5 years of combined experience in Sales Operations, Inside Sales and Salesforce support and implementation(primarily Sales Cloud & Service Cloud)
  • Skilled in Data Loading, Flows, Process Builder, VisualForce; Apex a plus
  • Certified Salesforce Administrator; other Salesforce Certifications a plus
  • Experience in Project Management and Business Analysis
  • Leadership experience in developing and managing Salesforce road map
  • Excellent communications skills and expert use of communications tools that keep us aligned
  • Team player who can work well with colleagues throughout the organization
  • Excellent oral and written English communication skills
  • Background in professional services or a scientific organization a plus
  • Basic understanding of lab capabilities and analytical techniques a plus
  • Willing and able to travel if necessary (minimal travel anticipated)


RJ Lee Group, Inc. offers full-time employees a total benefits package that includes:

  • Competitive salaries
  • Paid time off
  • Medical, dental, vision and medical/dependent care flexible benefits
  • Group life insurance and disability insurance
  • 401(k) savings and investment program


To fill out an application for this position, please click here.