To be successful, software solutions need to address specific and often unique system needs.  While commercial off-the-shelf (COTS) software sometimes falls short of meeting those needs, it does offer savings, timeliness and maintenance benefits.  RJLG has experience leveraging the advantage of COTS and providing additional customization to fully satisfy the needs of our clients.  This approach delivers a solution that provides the benefits of a customized solution without the full costs of an in-house developed software package.